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Q&A for Dec 10 HP/Novell Announcement
Final version - 12/9/91
General Questions
-----------------
1. Q: What is being announced today?
A: The joint strategic relationship announced today has
several components, the main one being plans to develop a
version of NetWare to run on PA-RISC.
The second component is an agreement in which HP will
distribute Novell products through the direct and reseller
channels.
5 additional joint projects being announced are:
- HP NewWave elements applied to NetWare
- NetWare for the HP9000 running on HP-UX (Portable
NetWare)
- Network Printing
- Worldwide support
- Electronic messaging and directory services
2. Q: Which company will sell/support what products as a result
of this announcement?
Will Novell resell any HP products?
Will HP resell any Novell products?
A: Today, we are announcing the formation of a relationship
between our two companies. As an on-going part of the
relationship, both companies will investigate which of each
others products are complementary to each other's product
lines. Today's announcement includes HP's intention to
offer, thru its dealer channel and direct sales forces,
selected Novell products including NetWare and other
related products. Any Novell products sold by HP will also
be supported by HP through our worldwide customer support
organization. Details on products, pricing and
availability will be announced early next year.
3. Q: What are the financial implications of this announcement?
Is any money changing hands between HP and Novell?
A: It is our policy not to comment on financial questions.
DEC & IBM
---------
Q. What is the difference between the HP/Novell announcement
today and the IBM/Novell announcement this last February?
A. HP can not speak for IBM or Novell, however we see four key
areas that this announcement differs from IBM. First, HP has a
long history working with Novell, so it should be noted that this
is not an announcement of the start of a relationship but the
culmination of several years of working together and many projects
already completed. These include; network printing, mass storage,
Vectra certification, EtherTwist product family compatibility,
marketing programs, service and support unequaled and NetWare
support on our HP 3000 and HP 9000 business systems and servers.
These are just a few examples of our past relationship with
Novell.
Another key differentiator is PA-RISC. Novell will port NetWare
to run nativly on the HP PA-RISC chip. This will be the first
native, non-Intel version of NetWare. All of the recent NetWare
announcements, including the IBM announcement, has been for the
Portable NetWare product which runs as an application on top of
another operating system like Unix or MPE.
Regarding Portable NetWare, HP supports Portable NetWare across
all its platforms. IBM has only announced Portable NetWare on the
RS6000, and that will not be available until Spring 1992. IBM has
not announced an AS/400 solution.
However, this announcement is not just a history lesson but also a
framework for future work as well. We are highlighting the plans
we have for integrating Novell's leadership in Network Operating
Systems and HP's leadership in enterprise wide solutions. The
focus of these discussions are on projects such as network
management, ease of use thru NewWave and NetLS, and integration of
electronic messaging and directories thru MHS, X.400 and X.500.
Both history and future direction discussions are also highlighted
by product announcements of NetWare distribution, NetWare for the
HP9000 and expanding the service and support of Novell products
currently available.
Q. What is the difference between the HP/Novell announcement today
and the recent DEC/Microsoft announcement?
A. Again it must be noted that HP cannot speak for DEC or Microsoft
however, after reviewing what has appeared in the press, it looks
like the bulk of the announcement revolves around DEC's support
for Windows based client software. This support would be focused
on DEC's Pathworks and proprietary networking products.
NetWare questions
-----------------
4. Q: What is "Portable NetWare" and "Native NetWare"?
A: The term "NetWare" usually refers to Novell's product that
runs directly on the Intel 30x86 processors without using
another operating system like DOS. In addition, Novell has
created "Portable" NetWare which can be ported to run on
top of other operating systems like UNIX or MPE/XL. This
provides the basic network services of NetWare without
giving up the other system functions and applications which
rely on UNIX or MPE/XL. NetWare on PA-RISC will operate
the same as NetWare on the x86 platform in that no other
operating system will be required like HP-UX or MPE/XL.
The main benefits are expected to be increased performance
and increased number of users per server.
5. Q: Does this announcement mean that HP-UX and MPE/XL will no
longer be necessary?
No - There are a wealth of mission critical applications,
development tools, utilities, etc. which have been built on
top of these operating systems since their inception.
While some of these capabilities may be ported to run
directly on NetWare over time, a majority will continue to
utilize the traditional operating environments.
6. Q: Will NetWare on PA-RISC be available on all HP PA-RISC
platforms? Will the price or licensing options be any
different between these platforms?
A: All PA-RISC systems share a common instruction set. The
differences between the platforms has to do with the
backplane, I/O structure, and features such as integrated
video in a workstation, or auto power-fail restart in
multi-user systems.
While the decision is not final we will probably focus on a
single platform family for the first release. Since
NetWare on PA-RISC is targeted at installations supporting
hundreds of users, platform features that support this
environment need to be carefully considered.
As for pricing, just like any vendor, pricing for different
platforms will be based on the performance for the
platform.
7. Q: Does HP currently sell "Portable" NetWare?
A: Yes, in 1991 HP started selling NetWare for the HP 3000.
From the initial announcement of the Portable NetWare
program HP has been a partner with Novell.
Of course today we are also announcing HP's offering of
NetWare for the HP 9000. NetWare for the HP9000 is
available today from a third party, Innovus Inc. This
product is sold by Innovus but supported by HP.
8 Q. What effect does this announcement have on the HP/Innovus
installed base?
A: There is no impact to the installed base of Innovus
customers. HP currently supports NetWare from Innovus
through normal HP support channels. HP will continue to
support the Innovus installed base after the release of
NetWare for the HP 9000 from HP. Software updates will
come directly from HP. Once HP releases NetWare for the HP
9000, Innovus will discontinue direct marketing and selling
of their NetWare products. Prior to the release of HP's
NetWare for the HP 9000 product, customers will be
encouraged to purchase the product directly from Innovus.
9. Q: Will NetWare on PA-RISC alleviate the need for "Portable"
NetWare on PA-RISC platforms? When would we recommend
"Portable" NetWare over NetWare on PA-RISC?
A: No, NetWare for the HP 3000 or HP 9000 provides valuable
APIs for the development of Client/Server applications such
as PeopleSoft or FourthShift and as a basic for database
servers as in our ALLBASE PC API product. NetWare is also
used to provide network printer support for our systems and
network backup. Running "Portable" NetWare allows a system
to continue to support the mission critical applications
which have been built on HP-UX or MPE/XL in addition to
providing the NetWare features.
The choice of NetWare for the HP 3000/9000, PC based
NetWare or NetWare for PA-RISC is dependent on user needs.
If a customer needs a high-performance file server, NetWare
for PA-RISC or a PC based version of NetWare is the most
appropriate. However, if the customer wants to integrate
applications running on their host with various clients
NetWare for the HP 3000/9000 is the most appropriate.
Remember these are very complimentary products and will
probably be used together in most customer installations.
10. Q: When would a customer choose NetWare for PA-RISC over PC
based NetWare?
A: NetWare on PA-RISC will provide a higher end growth path
for an environment which would like to maximize the number
of users per server without sacrificing performance. The
Scalability of PA-RISC provides a much broader range of
performance and the high end PA-RISC models offer may times
the performance of today's PC platforms.
11. Q: What are the performance advantages of NetWare on
PA-RISC over "Portable" NetWare?
A: Depends on what your are looking for. If you want the
fastest file and print server, NetWare on PA-RISC or PC
platforms are your best choice because of higher
performance. If you want integration of host applications
or for use in client/server or database server environments
NetWare is not as much the issue as the operating system
supporting the applications. In this case you need an
operating system that can provide the data integrity and
performance you would expect in a commercial OLTP
environment.
12. Q: What will be the product structure of the NetWare on
PA-RISC product? What will it cost? When will it be
available? Will the NetWare API be sold separately?
A: Pricing, availability, and bundling are questions that we
cannot answer today. Our plans are for the low-end of the
PA-RISC product to overlap with the high-end of the x86
product and continue up from there. Of course pricing will
need to match the features and performance of the hardware
and the NetWare product will need to be priced according to
the number of users supported.
13. Q: Will NetWare on PA-RISC also support the Mac, TCP/IP, and
NFS NLMs?
A: As part of the development of the project we will be
creating the environment (New compilers, linkers, etc...)
to create NLMs. Since we are still early in our
investigations it is hard to make commitments that all the
NLMs available today for Intel platforms will be available
for PA-RISC. However, remember this is an enterprise wide
solution so some features such as Macintosh support, TCP/IP
and the like will need to be addressed somehow.
14. Q: Will there be additional features available with NetWare on
PA-RISC that are not part of the current NetWare product?
A: Other than some obvious changes like support for more than
250 clients and some of the features of our multi-user
platforms we have not made the final choices on what
features will be in the product. However, as you can image
when you are working on a program as exciting as this you
have to be careful not to get carried away with features.
We need to be careful to provide at least the features
available in today's native product.
15. Q: Will this announcement result in increased communication
capability between the HP and IBM systems because of IBMs
relationship with Novell?
A: HP and IBM will be selling the same NetWare product
component and therefore will have full interoperability
at this level. HP plans to maintain this interoperability
while adding value in the areas of wide area networking,
network management and peripherals and client-server
business critical applications as well as enhancing client
environments with NewWave features.
16. Q: Will there be additional interoperability between HP
systems and Novell as a result of this announcement?
A: See Answer # 15.
Distribution questions
----------------------
17. Q: Why has HP chosen to distribute an already well distributed
NOS?
A: The main reason HP has chosen to distribute NetWare is to
provide better integration between the NOS and other
associated LAN products. We feel that this provides the
opportunity to strengthen the design of NetWare
complementary products and emphasize interoperability
between HP and Novell.
18. Q: How does HP's agreement to resell NetWare differ from the
agreement with IBM? Will HP be adding any value?
A: Novells product component will be the same whether
purchased from IBM, Novell, or HP. HP expects to add
substantial value to NetWare by improving the ease of use
and installation, extending and improving administration
and management tasks, and optimizing overall system
performance.
IBM's agreement with Novell appears to include a wider
range of products, including communication products and
NetWare upgrades. HP's agreement only covers NetWare and
related products but may expand depending on customer needs
and demands.
19. Q: Through what channels will HP market the Novell products?
A: Novell products will be available through HP's Authorized
Dealer Channel, with focus on those dealers that sell and
support HP's Vectra PC product line for network solutions.
These dealers have expressed a commitment to networking and
network products, and have the expertise and resources to
meet the high expectations for service and support of
networking solutions that customers have come to expect
from HP and its dealer network.
The "portable" NetWare products for the HP 3000 and HP 9000
system will be marketed through the direct sales channels
as an add-on to an existing system or as a component in an
HP solution sale.
20. Q: Will HP's decision to market NetWare through the direct
channel create any channel conflict?
A: Many of our major accounts prefer to have
"one-stop-shopping" whenever possible. HP is offering
these customers the ability to make a single, volume
purchase of NetWare as part of a total solution from HP.
We believe that this will complement the products/services
offered by our resellers and allow customers to chose the
alternative which best fits their needs.
21. Q: Will this agreement take business away from existing
NetWare distributors?
A: Our feeling is that this will have minimal effect on
existing resellers as as HP will only take orders from
selected large customers.
22. Q: Does HP have any plans to distribute DR-DOS in the future?
A: There are no plans to distribute DR-DOS at this time.
23. Q: Will HP be providing support for NetWare on the x86
platform?
A: HP currently supports NetWare networks as part of it's
worldwide multivendor network support program. As a result
of this agreement, HP will directly support Novell products
as they become available from HP.
LAN Manager/NetWare questions
-----------------------------
24. Q: Does this announcement signal a shift in HP's strategic
direction for PC networking (away from Microsoft)?
A: HP is continuing to make investments in providing LAN
Manager based solutions. With this announcement, HP now
supports the top PC LAN network operating systems in the
marketplace across HP's mini computer and workstation
platforms.
25. Q: What is HP's relationship with Microsoft?
A: HP did the initial implementation of LAN Manager on a UNIX
platform. This version and a follow-on upgrade release
were delivered to Microsoft for licensing to the rest of
the industry. HP has an OEM relationship with Microsoft
which means that HP licenses the core LAN Manager
technology from Microsoft and completes the port to the
HP-UX Platform. This allows HP to minimize it's investment
in core LAN Manager technology and maximize investment in
adding value to this core technology. From a support
standpoint, HP currently offers support programs for both
LAN Manager and LAN Manager/X networks.
26. Q: HP recently announced that it will not continue to sell a
NOS for the INTEL platform - why are we reversing this
decision?
A: HP's announcement to discontinue to sell a NOS for the
Intel platform was specific to the single copy/low volume
sales in which resellers are much better equipped to sell.
This announcement differs in that HP will be selling the PC
NOS in a pre-configured form on HP Vectra systems to
selected large end users under a volume commitment.
27. Q: Could this announcement result in HP reconsidering it's
decision not to sell LAN Manager?
A: No - see question #26.
28. Q: Will HP continue to offer LAN Manager on the HP-UX
platform?
A: Yes, HP is committed to providing LAN Manager-based
solutions to its customers. HP currently has a large LAN
Manager/X installed base, and is fully committed to
providing these and future customers with LanManager on
HP's minicomputer and workstation platforms. HP offering
NetWare provides customers a choice.
29. Q: Will there be an upgrade program from LAN Manager to
NetWare?
A: We want to stress that HP is not asking customers to
upgrade or switch from one NOS to another. Customers have
and will continue to choose the NOS which best fits their
needs. HP offers solutions supporting the leading NOS's
including Lan Manager and NetWare. HP is well known for
protecting the customers investment in technology and we
are currently evaluating customer demand in this area.
30. Q: Does HP also plan to make native Microsoft NT 3.0 available
on the PA-RISC platform?
A: NetWare for PA-RISC is a network Operating System which
runs on the network servers. NT is a client operating
system which could be compatible with NetWare servers. I
have not heard any announcement with regard to that
capability as yet.
31. Q: HP's relationships with Microsoft and 3COM are not
generally regarded as highly successful. Why is HP trying
the same thing with Novell?
A: HP's relationships with Microsoft and 3COM were business
opportunities that HP viewed as important to pursue. The
main objective in both relationships was to provide
superior PC integration solutions to our customers. That
objective was met in both cases and our customers were
migrated to evolving products as the market changed.
Novell has an industry leading technology which, together
with HP's strength in systems, will provide superior
solutions to both of our customers.
32. Q: Is HP planning any announcements with or support of Banyan?
A: HP has no announcement to make relative to Banyan at this time.
33. Q: Will any third parties (like Pacer Software) play any part
in the HP/Novell relationship?
A: Third party applications and services and the ability to
interoperate with them are very important to HP. Novell
has a strong record of support by third party application
developers and HP intends to continue that trend.
Support questions
-----------------
34. Q: Does this announcement have any impact on HP's support of
Novell Products?
A: HP has supported and will continue to support NetWare based
networks. HP network support is available for all major PC
platforms and for NetWare, LAN Manager and 3Com network
operating systems. Additional HP support services will be
available as HP begins to distribute Novell products.
Support for NetWare XL for the HP 3000 is not effected by
today's announcement.
35. Q: How will customers benefit from the changes to HP's support
relationship with Novell?
A: As part of today's agreement, HP and Novell have agreed to
continue to work together to integrate and coordinate
support for mutual customers. Specifics include expanded
training and backup support for each support organization.
The company-to-company communication links and the
processes used to work with mutual customers will be
enhanced and be more closely integrated.
36. Q: How will this announcement effect the Technical Support
Alliance between HP and Novell?
A: The Technical Support Alliance is very effective and of
great value to both HP and Novell and our customers. HP
and Novell are committed to expanding the effectiveness and
breadth of the existing Technical Support Alliance and will
work together to integrate this program with all of HP's
NetWare support offerings.
Other questions
---------------
37. Q: Does Novell have any plans to license or endorse other HP
technologies like HP NewWave or HP OpenView?
A: There are no specific plans to license these technologies
to Novell at the present time. However, we are jointly
evaluating ways to better address local and wide area
network management requirements through coexistence and
interoperability between NetWare, OpenView and NewWave.
38. Q: What impact will this announcement have on the network
management direction of the two companies?
A: The intent of this announcement is to create a closer
coupling between HP OpenView and the NetWare system
management capabilities resulting in an extremely powerful
platform for managing multivendor NetWare based enterprise
networks. We think that this announcement will take
network administration and management to a plateau not yet
seen in the industry - creating in effect a "system
management" console for the enterprise network.
39. Q: How does this announcement differ from others that Novell
has made or is rumored to be making with other computer
vendors?
A: First of all, we have no comment on Novell's future plans.
This announcement is significantly different from anything else
Novell has done to date for two main reasons. First this
is truly a joint announcement (notice the letterhead on
the press release) - a rarity according to Novell. Second,
the announcement is the first statement that NetWare
will be available in native mode on a RISC platform.
40. Q: What do you mean by "NewWave elements applied to NetWare"?
A: Elements of HP NewWave manager and Network Licensing System
(NetLS) will be applied to NetWare to provide increased
functionality to Novell networking solutions. These
elements will reside in NewWave. At this time, there are
no plans for Novell to license NewWave.
41. Q: When could we expect to see additional network printing
products? Will they be sold by HP or Novell and what
functionality will these products provide?
A: Our objective has always been to provide our users the
power of high value output devices, with the ease of use of
their personal printer. We currently have top notch
products that provide high performance and ease of use for
Laserjet printers in the NetWare environment. We will
continue to work closely with Novell and offer products
designed around the evolving needs of our customers.
Specifics on products will be available at a future date.
42. Q: Does Novell or HP plan to license any of the other vendors
X.400, X.500, or messaging products?
A: The focus of our working together on messaging solutions is
interoperability and integration of each vendors solution.
Licensing is one of the many alternatives in implementation
which will be investigated.
Questions and answers supplied by Novell
----------------------------------------
1 Q: How will this announcement benefit customers?
A: Both HP and Novell have a large existing installed base of
customers, a sizable number of which use a mix of both
vendors' products. This announcement commits both
companies to grow the interoperability between the two
vendor's suite of products for the benefit of current and
future customers.
Additionally, both companies bring emerging technologies to
the table and as such will seek to use these technologies
to grow the distributed computing marketplace.
2 Q: Which technologies are you referring to?
A: HP is a prominent player in the UNIX and RISC marketplaces,
Novell is a prominent player in the Networking marketplace.
Novell's NetWare for UNIX on HP platforms is already a
powerful story, and both parties will seek to improve that
solution environment. In terms of RISC, HP and Novell will
work together to develop a standard based solution
incorporating native file and print services into the RISC
environment. The announcement date for the delivery of
such a product will be made this summer.
3 Q: Will this be a Novell/HP only RISC solution?
A: No. HP as a leader in this technology is taking a
leadership role in providing a technology that will benefit
a wide range of customers. While HP will be among the
first to offer Native NetWare on the RISC chip, this
technology will be licensable to other vendors in the
future.
4 Q: What other areas will HP and Novell be focusing on in terms
of developing technologies?
A: HP with it's excellence in hardware engineering and
manufacturing will be working with Novell to deliver better
performing, NetWare across it's entire product platform.
This will include file servers (both Intel and RISC based),
mass storage devices, printers, hubs, bridges, routers,
cd-rom, interface adapters, tape back-up units and the
like.
HP and Novell will be seeking to first better interoperate,
and subsequently to improve the areas of Network
Management, messaging, and directory services.
5. Q: How does this announcement affect HP's participation in
OSF?
A: No effect what so ever. This announcement is designed to
benefit customers here and now. Additionally, it is
designed to grow the networking marketplace in the future,
the direction of which will also be customer driven. The
participation by either company in existing standards
and/or relationships is either not effected or enhanced at
worst case.
6. Q: Novell currently ships "red-box" through the in-direct
channel, IBM ships "blue-box" through the in-direct
channel, and now we have NetWare from HP through
essentially the same channel. Are they all the same
product, and if so, what is the strategy here?
A: First, each product is exactly the same. What will be
different from one version or the next will be determined
by what types of value added utilities are included with
each particular version. The customer can be assured of
complete interoperability.
Customers have demanded a tighter relationship with both
vendors as well as the dealer channel. They have also
demanded an expanded capability on the part of the dealers.
These agreements allow HP and IBM to grow their respective
dealers (often the same dealers) according to their own
programs and according to their own strategy. It is
Novell's belief that both the dealer and the customer will
benefit by the increase of focus from HP and IBM on
offering a comprehensive networking strategy that
incorporates NetWare on every platform and then grows the
channel to deliver those solutions.
7. Q: What impact will the recent announcement with Sequent have
on the HP/Novell relationship?
A: Novell does not foresee that there will be any impact on
the Sequent relationship. While we can not speak for our
partners, the HP/Novell announcement is viewed as
complementary to all of our other partners.
8. Q: Are there any plans to make NetWare available directly on
the Sequent platform other than the announced licensing on
NetWare for UNIX?
A: The announced relationship between Sequent and Novell
involves the licensing of NetWare for UNIX. Speculation
outside of the announcement regarding other products or
future directions would be inappropriate.
9. Q: What is the status of NetWare/1000? What effect does the
HP/Novell announcement have on this product program?
A: A 1000 user version of NetWare 3.11 is not an announced
product. Novell is currently testing an Intel based
product in-house and at a limited number of customer sites.
When and if Novell is satisfied that it is ready for
broader distribution, a product announcement may be made
with all of the product details.
Consequently, the HP/Novell announcement does not effect
the product program for the 1000 user version of NetWare on
an Intel based platform. However, when and if a 1000 user
version of NetWare is announced, HP will be given the
opportunity to evaluate the product.
Regarding a 1000 user version of NetWare for UNIX, Sequent
announced 1000 connections to their Sequent Server using
Novell's IPX/SPX transport protocols. This connection
allows 1000 PCs to connect to relational databases running
on the Sequent computer using IPX protocols. It is
currently not possible to have 1000 concurrent NetWare
users utilizing the NetWare file, print, or utility
features on a Sequent or any other NetWare for UNIX
partner's platform. Similar value-add opportunities are
available to all of the NetWare for UNIX partners.